

We at UBUNTU Educational and Mentoring Services CIC want everyone who supports or works with us to feel reassured that any personal data shared with us is secured once given and/or used. This Privacy Notice sets out how we collect, use and store personal data (information that identifies or could identify you).
UBUNTU Educational and Mentoring Services CIC is committed to protecting your data and ensuring that any data are processed through fair and unbiased treatment. For the purposes of the UK General Data Protection Regulations (Data Protection Act 2018) we are responsible for, and controlling the process of, your personal data.
For further information about how we handle matters of privacy please contact us by:
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Emailing info@ubuntu-ed.co.uk
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Calling 01803 262 271
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We believe that the correct utilisation of data can lead to the betterment of service quality and can aid in the advocation for a fairer and equity-based society. We will also use your basic personal data to provide you with information about our
activities, campaigns and events. In addition, we may need this data to process donations, to claim Gift Aid, verify financial transactions and to provide any services or goods you have requested.
We will collect only the personal data we need to ensure we provide information that is most relevant to you and with your permission.
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What data do we collect?
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​The personal data we collect can include details such as your name, email address, and contact number. We strive to collect only the data necessary to maintain our relationship with you and ensure we can best provide the information and service you require.
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​How do we collect your data?
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We collect data from you when you ask about UBUNTU Educational and Mentoring Services CIC, its events and services. This could be by email, telephone, through our website or in person.
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​How do we keep your data safe?
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Any personal data we hold is kept confidential and protected against misuse or improper access. Data is processed only by UBUNTU Educational and Mentoring Services CIC staff. No one else will be able to access your data and it will not be shared with any third parties. The only exception is if we are required to do so by law. We have a Data Protection regime in place to ensure the effective and secure processing of your personal data. All UBUNTU Educational and Mentoring Services CIC team members are aware of the importance we attach to the correct handling of personal information and are guided by our internal Privacy Policy, a copy of which is available upon request. Our website may contain links to other sites. While we try to ensure these sites share our same interests, standards and respect for privacy we are not responsible for their content or privacy practices.
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What are the legal bases for keeping your data?
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​In most cases we will only use your personal data where we have your consent or because we need it when working together. However there are other lawful reasons that allow us to process your personal data and one of those is called legitimate interests. Examples of this are if we contact you to research our supporters; for legal purposes.
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​How long will we keep your data?
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We will only keep it as long as is reasonable and necessary for the relevant activity, which may be to fulfil statutory obligations.
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​What are your rights?
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​For any of the following purposes, please contact us at info@ubuntued.co.uk :
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If you believe the information we hold is incorrect, you can request to see this information and have it corrected or deleted. Contact us, at the email address listed above explaining the correction required.
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If you wish to make a complaint about how we have handled your personal data, please email us at the address listed above.
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If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law you can complain to the Information Commissioner’s Office https://ico.org.uk/
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This Privacy Notice was last updated 22/12/2025
UBUNTU AND YOUR DATA
We at UBUNTU appreciate that there are many forms of diversity.
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​By recognising the ten protected characteristics, we acknowledge that diversity goes beyond these, and we embrace other differences.​ Including those that may not be obvious at first sight, such as socio-economic background, disabilities, and neurodiversity.
We at UBUNTU are committed to:
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Recognise that everyone’s experience is unique and complex.
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Explicitly adopt a zero-tolerance approach to discrimination throughout the organisation.​
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An ongoing culture of learning, development and discussion for all staff and partners on issues of anti-racism and discrimination.
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To the on-going support of an inclusive recruitment process.​
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Ensuring our team has members with a diversity of backgrounds and lived experience.